Very good vets have looked after my dogs for years nothing to much trouble for them we thank them
I rated them 4 stars last time, but i changed my mind after recent visit.Usually you get excellent service but that seems to depend on which vet you see. Our pet has to wear the cone for another week because of the operation that he should have had last week instead of making him suffer and depressed unnecessary. The only reason for all that is a vet who put himself before the welfare of the pet. He was in a hurry and did not want to dirty his hands doing an op at the end of the day.I am very disappointed and sorry for the pet who has to wear the cone of shame for two weeks instead of 3 to 4 days. It is unethical what has happened here with this one vet. This is not a reflection on the rest of the people who work there though.
Very friendly staff and my dog is happy to go there.
My cat collapsed suddenly at home no history of health issues when called thus vet as his registered with him they said they couldn't help.... There wasn't a vet on site TODAY I could take him to the blackmore branch. This is a 20 minutes drive where my cat needed immediate treatment... they said to call best friends surgery and it's sounds like your cat won't make it... although yes there was a very high chance this would happened and it did I expect my own registered vet to be more caring a senior nurse at the very least should be on site and would have been able to handle a very distressing and situation if only to try some basic cpr. He was still breathing albeit laboured and with difficulty. I shall now be moving the registration of my remaining 3 cats to another practice. Best friends surgery were amazing.... There was nothing that could have been done for my boy but they tried and have been exceptional in handling all the arrangements since without even invoicing me yet..... almost a week later
The reception staff are really lovely and my dog loves them. But I have been 3 times over the 3 weeks and have been given 3 different advice. None of which have helped my dog. One vet, approached my dog with the clippers to shave my dogs fur on, she was scared out of her mind. Might be best to not approach a dog with them on. Turn them on when near the fur.
House & Jackson - The Pet Clinic Billericay is a UK Veterinary Care based in Billericay, East of England. House & Jackson - The Pet Clinic Billericay is located at 122 Stock Rd, Billericay CM12 0RT, UK.
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